Refund policy

We do not offer returns or refunds on items once they are delivered, except in the case of missing items from your order.

Missing or Incomplete Orders Please inspect your order upon reception. If your order arrives incomplete or missing any items, please contact us immediately at support@crunchjewelry.com with your order number and proof of purchase. Once verified, we will process a full refund for the missing item(s).

Damages and Defective Items Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Custom products (such as special orders or personalized items) and sale items cannot be returned or refunded under any circumstances.

Contact Us For any questions regarding your order, you can always reach out to us at support@crunchjewelry.com.